SHIPPING & DELIVERY POLICY

Domestic Shipping (Within India):

  1. Processing Time:

    • Orders are processed and dispatched within 6-7 business days after payment confirmation.
    • During high-demand periods or sales events, processing times may be slightly extended.

  2. Shipping Partners:

    • We partner with reliable courier services to ensure your orders are delivered securely and on time.

  3. Shipping Charges:

    • Shipping is free nation wide on all products
  4. Order Tracking:
  • Once your order is dispatched, you will receive a confirmation email with tracking details.
  • You can track your order in real-time using the provided tracking information.

International Shipping:

  1. Coming Soon:

    • We are working to expand our shipping services internationally. Stay tuned for updates on when we will start shipping to your country.

  2. Customs and Duties:

    • International customers are responsible for any customs duties or taxes imposed by their respective countries.

  3. Shipping Rates:

    • International shipping rates will be calculated at checkout based on the destination and the weight of the package.

  4. Delivery Time:

    • International delivery times may vary based on the destination and customs clearance.
    • Customers will receive a confirmation email with tracking information once the order is dispatched.

General Shipping Information:

  1. Address Accuracy:

    • Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
    • We are not responsible for lost or delayed packages due to incorrect addresses provided by the customer.

  2. Delivery Issues:

    • In the rare event of a lost or undelivered package, please contact our customer support team at Hello@rdklu.com

  3. Order Changes:

    • Once an order is placed, changes to the shipping address or order details may not be possible. Please review your order carefully before confirming the purchase.

  4. Contact Us:

    • If you have any questions or concerns about our shipping policy, feel free to contact us at Hello@rdklu.com.

Thank you for choosing RDKLU ! We appreciate your support.