REFUND POLICY

REFUND POLICY:

  • We grant you a period of 10 days from the day the order was delivered by the delivery executive. (For orders placed outside sale duration)
  • The product must be in its original condition, unwashed, and with all tags attached.
  • We reserve the right not to accept the return of products which
    (i) We believe are being returned after use, washed or soiled or
    (ii) are damaged (except where the return is on account of damaged goods having been delivered to you).
  • In case you return the goods within the contractual term of the right of withdrawal, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed after the goods returned. The amount will be credited back into customer’s store wallet and to To the original source within 6-7 days to customer if the product has manufacturing defect.
  • Incase you have received a damaged, defective, missing or a wrong product on delivery. Please reach out to us within 24 hours at Hello@rdklu.com
  • An order can be returned to a maximum of two (2) consecutive times.